Your questions answered
Frequently asked questions
Do you ship worldwide?
We are really excited to announce we ship worldwide! Please check our shipping and returns page to find out more information on prices, delivery times and custom charges.
What is your returns policy?
We offer returns within the first 14 working days of receipt as long as goods received in the same condition they were sent. Returns are free in the UK too! Please read our ‘Shipping and Returns’ page to find out more.
Do you offer student discount?
Unfortunately we don’t offer Student Discount yet, but we are working on adding this as soon as possible.
I'm struggling to log in with my username and password, what should I do?
If you are registered on the site already and have forgotten your details you can go to My Account at the top of the website and click ‘Reset Your Password’. If you’re still struggling to access your account, email firstname.lastname@example.org